Cookie Policy
Last updated: 16 July 2026
What This Policy Covers
This Cookie Policy explains how Norai uses cookies and similar technologies when you visit our website or use related web interfaces, including account and family dashboard features.
Norai uses cookies primarily to support secure access, account functionality, and website performance.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use web based services.
They help websites:
- Maintain secure sessions
- Remember account preferences
- Support authentication flows
- Improve stability and functionality
How Norai Uses Cookies
Norai uses cookies and similar technologies to:
- Maintain secure login sessions
- Support parent and adult account authentication
- Remember selected preferences and settings
- Support family dashboard access
- Improve website reliability and performance
- Help maintain secure account access across sessions Cookies are not used to display advertising to minor learners or for behavioral advertising purposes within the Norai learning experience.
Types of Cookies We Use
Essential Cookies
Essential cookies are required for the website and account systems to function correctly.
These may include:
- Authentication cookies
- Session management cookies
- Security related cookies
- Account access cookies Disabling essential cookies may prevent parts of the Norai website or dashboard from functioning correctly.
Preference Cookies
Preference cookies may be used to remember settings such as:
- Preferred language
- Accessibility or interface preferences
- Session related experience settings
Analytics and Performance Cookies
Norai may use limited analytics or monitoring technologies to help improve:
- Website stability
- Error monitoring
- Performance optimization
- Service reliability Analytics technologies are used to understand overall platform performance and usage trends, not to profile minor learners for advertising purposes.
Where required by applicable law, consent will be requested before non essential cookies are placed.
Logs, Pixels, and Monitoring Tools
Norai may use limited website analytics, logs, error monitoring, pixels, or performance monitoring tools where applicable.
These tools may help Norai understand website performance, detect technical errors, improve service reliability, protect account access, and maintain secure website functionality.
Norai does not use cookies, pixels, or tracking tools to target minor learners with behavioural advertising.
Where required by applicable law, consent will be requested before non-essential cookies or similar technologies are placed.
Third Party Services
Some infrastructure, authentication, payment, analytics, or hosting providers may use cookies or similar technologies as part of their services.
These providers may include:
- Cloud infrastructure providers
- Authentication providers
- Stripe, Inc.
- Apple Inc. and Google LLC
- Analytics and monitoring providers where applicable Third party services operate under their own privacy and cookie policies.
Learners and Cookies
Norai is designed around a parent managed learning system.
Minor learner profiles do not independently manage account settings, billing systems, or browser based authentication flows.
Cookies are used primarily for parent and adult account functionality, dashboard access, and session management.
Norai does not use cookies to target minor learners with advertising or behavioral profiling.
Managing Cookies
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block certain cookies
- Control third party cookie behavior Disabling certain cookies may affect login flows, dashboard access, or account functionality.
Changes to This Policy
Norai may update this Cookie Policy periodically to reflect service, technical, or legal changes.
Updated versions will be published with a revised effective date.
Contact
For questions about this Cookie Policy or how cookies are used on Norai:
Norai is operated by Karsaaz EBS Ltd (United Kingdom). Billing and payment services are managed by Karsaaz EBS Technology Solutions FZCO (United Arab Emirates).